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A Detailed Step-by-Step Guide for Your Zurich Layover
An Insider's Guide - Zurich on a layover
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Dear Intrepid Traveler,
If you have an extended layover at Zurich International Airport, take advantage of the chance to explore Zurich's Old Town (Altstadt).
Just a short and efficient train ride from the airport, the Old Town offers a compact but rich experience of Zurich's past and present.
This guide provides detailed, step-by-step instructions on navigating from the airport to Zurich's Old Town, making the most of your time during a layover.
Whether strolling through the medieval streets, visiting iconic churches, or indulging in Swiss cuisine, this guide ensures your layover becomes a memorable mini-adventure on its own!
8 Easy Steps for a Perfect Layover in Zurich |
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FAQ & Glossary |
Step 1: Arriving at Zurich Airport
Customs Considerations: For international travelers, especially those coming from outside the Schengen Zone, you must go through customs when entering Switzerland and possibly again upon departure, which could affect your overall timing.
Upon exiting the Zurich Airport, at "arrivals," follow the clear signs (icons) to the train station ("Bahn" in German). The station is located a few levels down from the arrival gates, and you can easily access it via escalators or elevators.
Zurich Airport is reasonably well-organized, but if you need assistance, don't hesitate to ask at the information desks (Arrival 1 & 2 just as you exit) around the terminal or the helpful staff wearing yellow waistcoats.
Storing your luggage/carryons at the Zurich airport
You can store your extra luggage at the Service Center (staffed) or the self-service SBB lockers, which are available 24 hours a day, seven days a week.
SBB lockers are available at Check-in 3 in Airport Shopping next to the SBB vending machines (train tickets). They are available in all sizes: S, M, L, XL, or XXL.
Make sure to take a picture of the QR code on the receipt in case you misplace it, as you will need it to open the locker.
Getting your train ticket
You'll find ticket vending machines and a ticket counter next to the escalators leading to the train tracks.
The machines are multilingual and easy to use. At the bottom of the screen on your right, select English or your preferred language. Then, select a return ticket (24-hour pass), which allows unlimited travel on trains, trams, buses, and boats within the zones it covers.
Purchase your ticket to Zurich HB to ensure your ticket covers zones 110 (Zurich City) and 121 (Airport). This ticket costs CHF 14.00 (for an adult—full fare-24h) and covers your round trip to and from Zurich's Old Town.
You must purchase additional zones to visit attractions like the Lindt Chocolate Museum or the Uetliberg (House Mountain).
When using the SBB mobile app, buy your train ticket before boarding the train, at the latest before the scheduled departure. You will be fined if the time stamp of the ticket is after the departure of the train.
Before leaving the airport
You are about to venture into Zurich and explore Old Town, but before you hop on the train, consider the following:
Take advantage of the washrooms at the airport (free) or even a shower (paid)
Log onto the free Airport Wifi to download Zurich on Google Maps or Maps.me
Download the SBB app (Swiss Federal Railway) for the train timetable or to purchase your tickets
Pick up a map & suggestions at the Information Point - switzerlandinfo (Arrivals 1 & 2)
Consider purchasing an eSIM card for the day to stay connected (affordable & easy to use)
Step 2: Take the Train to Zurich Hauptbahnhof (HB) - Zurich Main Train Station
Zurich Airport is connected to the city center by frequent trains every 10 to 15 minutes.
Once you have your ticket (see above), head down to the platforms (abbreviated as GL in German for Gleis or Pl. for platform in English). At the airport, there are four platforms, numbered 1 to 4.
Direct trains take around 10 minutes to reach Zurich HB, while other trains might take a few minutes longer. Toilets are available and free of charge on the trains.
Step 3: Arriving at Zurich HB
Zurich HB is Switzerland's largest and busiest railway station, with over 3000 trains daily. Depending on your train, you may arrive at either the upper platforms (GL 3 to 18) or the lower platforms (GL 31 to 44).
The Sihl River, which runs through the station, divides the station into two main sections on the shopping level, adding a layer of complexity to navigation. You can walk from one end to the other only on the levels of the train tracks.
Navigating Zurich HB
To reach the main concourse hall, avoid heading directly into the underground mall (called ShopVille), which can be a maze for first-timers and does not connect both sides.
Instead, follow signs that guide you along the upper or lower train platforms towards the main concourse level.
Look out for the giant blue-hanging Guardian Angel by Niki de Saint Phalle—a key landmark that indicates you're in the right place.
If you need further information or maps, the Tourist Information Office is located right here, on the main concourse level. They can provide detailed maps, brochures, and additional advice on exploring Zurich.
Step 4: Storing Your Luggage at HB
If you have not stored your luggage yet, and now you want to, you can do so here at Zurich HB, which offers convenient storage options:
You can either store your bags at the luggage lockers within Zurich HB (on the in-between level - follow the signs) or at the luggage storage office (note opening hours).
Before leaving Zurich Hb
Log into the free SBB WiFi if you need to
Used the paid toilets (credit card or coins)
Step 5: Begin Your Old Town Exploration
Tip: If you purchased a 24-hour ticket, you can ride all the trams and the river cruise for free (within the purchased zones, of course). Take advantage of it!
Exit Zurich HB via the main entrance onto the Bahnhofstrasse side. Bahnhofstrasse is one of the world's most exclusive shopping streets, which runs for less than a mile (1.4 Km) down to the Lake of Zurich. The closer to the lake you are, the more exclusive the stores become: Gucci, Prada, Versace, etc.
Step 6: Exploring the Highlights of Zurich
Options for the Independent Traveler - Explore at your Leisure
Check this post for practical tips for navigating the Old Town and its attractions.
Consider purchasing a customized itinerary crafted around your wishes and interests for even more suggestions, recommended walking routes, best times to visit specific attractions, off-the-beaten spots, and local dining options. Connect here.
Options for the Cultured & Savy Traveler - Discover Zurich with an Expert Local
If your time allows, join us on an open, scheduled group tour here. You will meet other like-minded travelers, discover Zurich through the eyes of a local, immerse yourself in Zurich's rich history, visit the highlights, and more without the hassle of planning. Inquire here.
You only have to make it to the meeting point, which is conveniently located within 3 minutes' walking distance from Zurich, HB, and we will take care of the rest.
However, our specialty is private, customized layover tours. These tours can start directly at the airport and take you on an immersive journey by train or private car. Inquire here.
Step 7: Return to Zurich HB
Depending on where you are in the Old Town, there are various routes back, but a scenic option is along the Schanzengraben, a historic canal that provides a quieter path to the station. Use Google Maps to orient yourself.
Step 8: Train Back to Zurich Airport and Preparing for Departure
As your layover time in Zurich draws close, it's essential to allow plenty of time to return to Zurich Airport, especially considering the steps required before your next flight.
Timing Your Return
While the train ride back to Zurich Airport from the Hauptbahnhof is quick—about 10 to 15 minutes—be sure to allow at least 2 hours before your flight departure to manage all necessary formalities smoothly.
This includes retrieving any stored luggage, going through passport control, and passing through airport security.
If you're flying to the United States, note that additional security checks are at the gate. These checks can take extra time, so building in some additional buffer time is advisable to avoid any stress. Furthermore, the departure gates for these flights are further away, which is an extra factor to consider.
Luggage Collection
If you've stored your luggage at Zurich HB or the airport, make sure to collect it in plenty of time. The lockers and luggage services are generally easy to access, but there may be a short wait during peak times.
Airport Shopping
Zurich Airport has a well-known grocery store (MIGROS) located before the passport control area. It offers a range of Swiss products, including high-quality chocolates.
If you wish to purchase authentic Swiss chocolate or other souvenirs, factor in extra time for shopping. Remember that this shopping area is separate from the duty-free zone, which you'll find after passing through security.
Passport Control and Security
After collecting your luggage and completing any last-minute shopping, proceed to passport control. Zurich Airport is known for its efficiency, but there can be lines at security during busy periods. Therefore, it is wise to allow enough time to pass through without rushing.
Last reflections
Dear Intrepid Traveler,
By planning ahead, you can not enjoy exploring Zurich's Old Town without worrying about missing your flight, but make the most of your Layover in Zurich.
I wish you safe travels, and I hope your layover in Zurich becomes one of the highlights of your journey!
Warmly,
Bonus: FAQ
How much time do I need to allocate for the layover to explore Zurich's Old Town? You should have at least three hours—if shorter, you can still leave the transit area and explore the Circle (restaurants, garden, hotels, entertainment, hospital, etc.) just next to the airport.
Where do I find restrooms? At the airport (free of charge), on the trains (free of charge), and at the train stations (paid with coins - usually CHF 1.50 or credit card).
While exploring the city, note that public toilets in Zurich are mostly pay-to-use, with some requiring coins or credit cards.
Do I need Swiss Francs? Yes and No. You can pay for most things with your credit cards. You might also use the extra Euros from your European holiday. However, your change will be in Swiss Francs. Some merchants might not accept American Express or Euros (rare but possible).
When you pay with your credit card, always choose the local currency when given a choice.
When do I purchase my train ticket? Always buy your train ticket before the planned departure (on the app).
What is the weather like in Zurich? Check the weather forecast in advance, as Zurich's weather can be unpredictable in any season.
How Accessible is Zurich's Old Town? If you have mobility issues, consider that the Old Town has many cobblestone streets, hills, and some narrow passages.
What if I have an Emergency? Call the police (117) or directly visit the police station.
Train Glossary:
Geshlossen | Closed (as in wagon) |
Störungen | Disruptions |
Bauarbeiten | Construction work |
hohe Aulastung | High occupancy |
Ausfall | Cancelled |
This article is part of a blog series about How to Zurich. Please also check out the other blogs!
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